At Romance and Rendez Vous (the "Company"), we are deeply committed to safeguarding your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our devices, applications, software, websites, APIs, products, and services (collectively, the "Services").
Your use of our Services is also subject to our terms and conditions, which you can find at www.romanceandrendezvous.com//terms-conditions
Our Services may include links to third-party websites not owned or controlled by the Company. We are not responsible for the privacy practices of these websites. Please review their privacy policies to understand how your personal information will be handled.
This Policy Covers:
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Information We Collect
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How We Use Information
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How Your Information is Shared
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Your Rights to Access and Control Your Personal Information
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Children and Our Services
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Information Security
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International Data Transfers
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Changes to This Policy
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How to Contact Us
Information We Collect
Information You Provide Directly to Us
Account Information
You do not need to create an account to use our web-based Services. If you choose to create an account, you will need to provide your email address and a password.
Personal Information
When you place an order, we collect your name, billing address, shipping address, email address, and phone number. If your order is a gift, we collect the recipient’s name and shipping address solely to fulfill the order.
Contact and Promotion Information
If you contact us or participate in promotions, we collect your name, contact details, and any additional information you provide.
Payment Information
To process your purchases, we collect payment information, including your credit or debit card number, expiration date, and security code. All payments are processed securely.
Information Automatically Collected
Usage Information
We collect information about how you interact with our Services, including browsing behavior, account activity, and interactions with content. This includes your IP address, browser type, operating system, referring webpage, and timestamps.
Device Information
We use third-party tools such as Google Analytics to collect technical details about your device, such as application identifiers and location data.
Social Media Features
Our Services may include social media features (e.g., Facebook Like buttons). These features may collect your IP address and set cookies. Interactions with these features are governed by the privacy policies of the third-party providers.
How We Use Information
Providing and Improving Our Services
We use your information to process orders, ship products, and offer customer support. We also use it to troubleshoot issues, analyze data, and improve our offerings.
Personalization and Development
Your data helps us personalize your experience and develop new features and services.
Communications
We use your information to send order confirmations, respond to inquiries, and notify you about new features or promotions. You can opt out of marketing communications via your account settings or by contacting us at privacy@romanceandrendezvous.com.
Security
We use your information to secure payments, prevent fraud, and enforce our terms of service.
Cookies and Tracking
We use cookies and similar technologies to analyze trends and administer our Services. You can manage your cookie preferences through your browser settings.
How Your Information is Shared
With Your Consent
We will share your information if you direct us to do so, such as posting testimonials or reviews.
With Service Providers
We share information with trusted third-party partners who assist with payment processing, marketing, data analytics, and customer support. These partners comply with this policy and maintain confidentiality.
For Legal and Safety Reasons
We may share your information to comply with legal obligations, prevent fraud, enforce our terms, or protect the safety of our users.
Business Transfers
In the event of a merger or sale, your data may be transferred to the new entity. You will be notified of any changes.
Your Rights
Access and Correction
You can access or correct your personal data through your account settings or by contacting us at privacy@romanceandrendezvous.com.
Data Deletion
You can request account deletion by contacting us. We retain data only as necessary to comply with legal obligations and resolve disputes.
Object, Restrict, or Withdraw Consent
Users in the European Economic Area (EEA), United Kingdom (UK), and similar jurisdictions can object to or restrict data processing and withdraw consent at any time.
Data Portability
We provide mechanisms for users to access and transfer their data. Contact us to request this service.
Children and Our Services
Our Services are not directed to children under 18. If we learn we have collected information from a minor without parental consent, we will delete it immediately.
Information Security
We prioritize protecting your data with encryption (e.g., SSL technology) and industry-standard security practices. However, no method of electronic transmission is completely secure. For questions about our security measures, contact privacy@romanceandrendezvous.com.
International Data Transfers
Your information may be transferred to and processed in countries with different privacy laws. By using our Services, you consent to these transfers. We rely on measures like contractual clauses and user consent for compliance.
Changes to This Policy
We may update this policy periodically. Substantial changes will be communicated via email or through our website.